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Healing Stones

POLICIES

Giving You the Best Experience

*If you show any symptoms of being sick, we kindly ask for you to wear a mask. 

*You are asked to remain in your car until it is time for your appointment.

Text us at 617-600-8728 when you have arrived and we will let you know when it is okay to come in.

*We know that child care is difficult but we kindly ask for them to remain home. 

*Friends/company are prohibited due to the intimate space. 

 

*We have a 48 hour cancellation policy and will need a credit card to reserve your appointment. If a cancellation comes after this window, a charge of 25% of the service will apply. Additionally, failure to show up for a scheduled appointment will result in a charge of 100% of the service. Cancellations due to illness will still incur charges as per our policy. 

* You have up to five days to receive adjustments to your hair after your visit. 

 

We know that these rules are not fun but they allow us to operate our business smoothly. 

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