POLICIES

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*If you show any symptoms of being sick, we kindly ask for you to wear a mask. 

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​*You are asked to remain in your car until it is time for your appointment.

Text us at 617-600-8728 when you have arrived and we will let you know when it is okay to come in.

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*We know that child care is difficult but we kindly ask for them to remain home. 

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*Friends/company are prohibited due to the intimate space. 

 

*We have a 48 hour cancellation policy and will need a credit card to reserve your appointment. If a cancellation comes after this window, a charge of 25% of the service will apply. Additionally, failure to show up for a scheduled appointment will result in a charge of 100% of the service. Cancellations due to illness will still incur charges as per our policy. 

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* You have up to five days to receive adjustments to your hair after your visit. 

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We know that these rules are not fun but they allow us to operate our business smoothly.