
POLICIES
Giving You the Best Experience
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*If you show any symptoms of being sick, we kindly ask for you to wear a mask. Please notify us if you’re not feeling well and we will be happy to reschedule you.
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*You are asked to remain in your car until it is time for your appointment.
Text us at 617-600-8728 when you have arrived and we will let you know when it is okay to come in.
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*We know that child care is difficult but we kindly ask for them to remain home. We are more than happy to reschedule your appointment if you’re unable to do so.
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*Friends/company are prohibited due to the intimate space.
*We have a 48 hour cancellation policy and will need a credit card to reserve your appointment. You will be charged 50% of your service if you cancel after this time period. Due to Covid 19, our cancellation fee will be waived if you're having any symptoms.
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* You have up to five days to receive adjustments to your hair after your visit.
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We know that these rules are not always fun but it will enable us to remain healthy, safe and thriving.
Alainn